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Support Program: Professional Services

Our Professional Services Program covers the following types of support:


• Architecture Review
Provides an understanding of efficient application design through a lecture, and hands-on implementation of your existing project plan.

• Code Review
Ensures that your coding practices provide excellent performance, stability, and scalability.

• Performance Analyses and Tuning
Promotes successful delivery of high-performance web applications through comprehensive load testing, bottleneck analysis, and tuning.

• Advanced Administration/Training
Gives you the information you need to use and administer your CHECKBOX® installation. It is the next logical step for clients who have just migrated from a previous version of CHECKBOX®, or who have completed new CHECKBOX® installations.

• Incident Resolution
Resolves performance-impacting issues in the testing or operating phase.

• Migration Service
Provides hands-on assistance and expertise to migrate a customer's existing CHECKBOX® Professional application to the CHECKBOX® Survey Server platform.

• CHECKBOX® software Load Balancing/Clustering
Focuses on configuring multiple web and/or database servers through the implementation of CHECKBOX® Survey Server using selected hardware or software based load balancing and failover options.

• Application Mentoring
Assists your development team with architecture planning, code reviews, and specialized training in developing and integrating with CHECKBOX® Survey Server.