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Open a Support Ticket

Please use the form below to contact the Prezza Technologies support team.

Important Notes:
 • Before contacting technical support, please consult our Knowledge Base which has answers to common questions.
 • If you are an existing customer looking to download the latest version, please visit our Customer Area .
 • Please consult our Support Policies if you have questions about what is covered by Prezza support.
 • If you send an email directly to support@prezzatech.com without informing us through a Help Desk ticket that the email has been sent, it will not be viewed our support staff.

Create New Support Ticket:

Contact Info: 
Email Address*   
Contract Number*    Look Up Contract Number
Issue Description:
Version Number  *     (This is not the product name.  This is the version number displayed at the bottom of the screen when logged in to the administration console)
Summary *  
Description 

To help serve you better please describe as many details as possible. If you are describing an error, please include the full error message. If you are describing a bug, is it repeatable and what are the steps to replicate it?

 

   
Environment   
Please describe any relevant system/server software configuration.
Files If you have files or screenshots you will be given an opportunity to send them from the next screen.