Healthcare Performance Powered By Checkbox®

To be successful in all areas of service, healthcare institutions need to attend to the satisfaction of not only their patients, but also their physicians, nurses, consultants, specialists, and other staff.

 

Checkbox Survey can be used in any size healthcare organization and provides the flexibility, power and reliability to help you operate smarter and faster. We can provide centralized data management, a robust security model and support for multiple languages.

Have your asked yourself these questions?

• How are our hospital services rated by our patients?
• What can we do to improve working conditions for our medical staff?
• What do prospective consultants think about our organization?
• In what areas could we improve as a primary care provider?

Checkbox Survey is a cost effective way to find out how your patients and staff rate you before it's too late. Let us help you implement a process that’s easy for patients and staff to use and easy for you to administer. With Checkbox Survey, patients and staff can conveniently communicate their feedback, questions, and concerns, which can then be routed to the appropriate decision maker in the organization.

 

Our intuitive system has a low cost point of entry and can be up and running quickly. In addition, we offer mobile PC surveying capabilities for in-person, patient or staff feedback, as well as desktop support for your call center. We can offer the following key features to will help you improve your services quickly and efficiently:

• Unlimited surveys and responses to accommodate any size organization
• Ability to easily apply your logo/branding to all surveys and integrate them with your existing intranet or website
• Multiple question types, such as single answer, multiple answers, rating scales, ranking columns, drop down menus, and free text input, to help you get the best results from your survey
• Conditional logic that allows patients or staff to only view questions relevant to their specific experience
• Libraries to save commonly used questions and items
• Multi language support to include all patients and staff
• Survey security & permissions to control access to the survey
• Optional developer API and web services support to allow for integration with existing systems