Symptom:

When attempting to install Ultimate Survey Enterprise survey software, on a Windows 2003 server, you receive an error similar to the following:

The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Please try the following:

* Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.

* If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.

* Click the Back button to try another link.

HTTP Error 404 - File or directory not found.

Internet Information Services (IIS)

Technical Information (for support personnel)

* Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.

* Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.

Cause:

The ASP.NET web service is not allowed on the server.

Resolution

Step 1: Open the IIS Manager utility on the web server.

Start menu -> Control Panel -> Administrative Tools ->

Internet Information Services

Step 2: Select Web Service Extension.

Step 3: Right-click on the ASP.NET v1.1.4322 Web Service Extension.

Step 4: Select Allow.

Step 5: Refresh the installation page of Ultimate Survey and it

should work